Your data privacy and security are a top priority for us at Joolyoo. This policy aims to clarify how we collect, process, and protect the personal information you provide to us when using the store, in commitment to the highest standards of transparency and security.
At Joolyoo, we fully understand the value of the trust you place in us, so we are committed to protecting the privacy of all our visitors and customers. This policy applies to all services and websites associated with our store and explains your legal rights regarding your personal data.
When you interact with the Joolyoo store, we may collect various types of information, including:
Personal Information: such as full name, email address, and phone number to follow up on orders.
Shipping Data: Physical address (city, street, postal code) to ensure accurate product delivery.
Payment Information: Credit card data is handled through secure and encrypted payment gateways, and we do not store sensitive card details on our servers.
Technical Data: such as IP address, browser type, and information about the device used to access the store.
We use the data we collect for the following purposes:
Facilitating and completing the purchase process and processing orders.
Providing updates on order status and confirming delivery times.
Providing technical support, customer service, and responding to inquiries.
Improving the shopping experience at Joolyoo store and developing products and services.
Sending promotional offers and newsletters (if you agree), and you can unsubscribe at any time.
We implement strict technical and administrative security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. We use advanced encryption technologies (such as SSL protocol) to secure the transmission of sensitive data during the purchase process.
We do not sell or rent your personal data to third parties for marketing purposes. Data is only shared with trusted parties for the purpose of providing the service, such as:
Contracted shipping and delivery companies to deliver your orders.
Electronic payment service providers to process financial transactions.
Official legal entities if requested by us under applicable laws and regulations.
Joolyoo store uses cookies to improve user experience. These files help us remember your preferences, analyze visitor traffic, and keep products in your shopping cart. You can choose to disable cookies from your browser settings, but this may affect the efficiency of some store features.
As a user of our store, you have the following rights:
The right to access your personal data that we hold and know how it is processed.
The right to correct any inaccurate or incomplete data.
The right to request the deletion of your data from our records under certain circumstances.
The right to withdraw consent for the use of data for direct marketing purposes.
We may update this privacy policy from time to time to reflect changes in our practices or for legal and regulatory requirements. Any changes will be posted on this page with an updated "Last Modified" date at the bottom of the page.
If you have any questions or inquiries regarding our privacy policy, we are happy to have you contact us via:
Email: [email protected]
Or by visiting the Contact Us page on our website.
Last Update: May 2024
